Shipping policy

Last updated: May 2026 PROCESSING TIME Orders are processed and dispatched within 2–5 business days of payment confirmation. You will receive a tracking email once dispatched. SHIPPING DESTINATIONS QuickPen Pro ships to EU member states and selected international destinations. Availability may vary depending on local import regulations for research peptides. ESTIMATED DELIVERY TIMES - EU countries: 3–7 business days (standard), 1–3 business days (express where available) - International: 7–21 business days depending on destination and customs Delivery times are estimates and not guaranteed. SHIPPING COSTS Calculated at checkout based on delivery address and shipping method. CUSTOMS AND IMPORT DUTIES Within the EU: no customs duties apply. Outside the EU: recipient is responsible for any applicable customs duties, import taxes, or fees. ORDER TRACKING Tracking number provided via email once dispatched. INCORRECT SHIPPING ADDRESS Please verify your address before completing your order. QuickPen Pro is not responsible for orders delivered to an incorrect address. DAMAGED OR LOST SHIPMENTS Damaged: contact sales@quickpen.pro within 48 hours of delivery with photographic evidence. Lost: contact us after the estimated delivery window has passed. RESEARCH USE ONLY NOTICE All products are for Research Use Only (RUO). The recipient is responsible for compliance with all applicable local laws regarding import and use of research peptides. CONTACT Email: sales@quickpen.pro QuickPen Pro, Sofia, Bulgaria 121, Postal Code 1000, EU